It’s time…
….for you to be remembered for the right reasons and create a 5-star client experience so clients buy from you again and again!
“My client told me it was our last call - I didn’t even realise”…
“I’ve got one client on session 3, two on session 5, one on session 8, three on session 9….I think?”
Your partner is talking to you, but you’re not even listening because your brain is somewhere else thinking about all the shit you need to do for your new client.
You’re about to get on a call with your new client when you realise you haven’t sent them the information you promised….cue heat rising up your chest and onto your face….will they think less of you for messing up some client admin? You start the call with an apology….if only this client admin stuff didn’t feel so ‘all over the place’.
Sound familiar?
If only you had some kind of process or checklist for this wonderful new client of yours so shit didn’t fall through the cracks anymore.
So your clients think ‘I’m glad I chose her’.
So you’re remembered for the right reasons.
Well funny you mention it….my course can help you!
Create a 5-star client experience
so your clients buy from you again and again
In this course you’ll intentionally map out client experience processes so clients are blown away by the service they get when they work with you and come back to you time and time again.
every time to every client
This mini-course is for you if:
You want to do your best for your clients. But right now, your back office is a mess. It’s making you feel like rubbish constantly worrying about making a good impression or whether their opinion of you has changed.
‘Winging it’ would probably be the best way to describe how you approach your biz processes. Keeping up with who’s on what and the stuff they need for each week is proving to be the ultimate stress. Add in everything else you need to remember as a biz owner and it’s not hard to see why you’re at the end of your tether trying to keep up.
You want slick, consistent and easy. Not rushed, half-assed, and less-than-your-best. You want people to hear your name and say ‘she is fucking incredible at what she does.’
Which, deep down, you know you are.